Privacy Policy

Last updated: 16 June 2026

Srikumaran Traders ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights, in line with applicable Indian law including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

1. Information We Collect

• Identity & contact data: name, email address, phone number.
• Order & delivery data: shipping address, city, state, PIN code, order details and notes.
• Transaction data: details of products purchased and order value. Payment is handled by our payment gateway; we do not store card or bank details.
• Technical data: basic session information (cookies) needed to operate the cart and website.

2. How We Use Your Information

• To process, confirm, fulfil and deliver your orders.
• To communicate with you about your order and respond to enquiries.
• To comply with legal, tax and regulatory obligations.
• To improve our products, website and customer service.

3. Sharing of Information

We share your data only as necessary:

• With logistics/courier partners to deliver your order.
• With our payment gateway provider to process payments securely.
• With government or legal authorities where required by law.

We do not sell or rent your personal information to third parties.

4. Cookies

We use only essential session cookies to keep your shopping cart working. We do not use cookies for advertising or third-party tracking.

5. Data Security

We use reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

6. Data Retention

We retain order and contact information for as long as necessary to fulfil orders and meet legal, accounting and tax requirements.

7. Your Rights

You may request access to, correction of, or deletion of your personal data, subject to legal retention requirements. To exercise these rights, contact us using the details below.

8. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules thereunder, concerns regarding your data may be addressed to:

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.